Perhaps the most remarkable thing about having IMS as an insurance partner is that they have actually helped our organization to grow professionally. Carol has personally invested her time and energy in conducting loss prevention seminars for our staff. By sharing her knowledge, and giving us the benefit of the experiences of others, we have developed a very professional approach to managing risk and avoiding loss. We also know, from our personal experience, that in the unfortunate event of an accident, Carol and her team are both capable and prepared to offer the necessary support for both accident victims and the dive center staff. Being insured by IMS has been an uncommonly good experience.

Just wanted to take a minute and thank you for the continued service to our facility. We have been with IMS for 14 years. Your competitive pricing and prompt service are unsurpassed. The relationship that we have built is more like family than business. Operating a dive destination in the Midwest offers many challenges and you are always there for us. I can not tell you how much we appreciate all that you do...

Finally a company with good product, excellent customer service and competitive prices. If only all our vendors were that effective I would have time for more diving!

As we approach our insurance renewal date we just wanted to say what a great assistance Insurance Management Services and you have been over the years. It is satisfying to know that anytime we have a question you've been there for us offering advice, recommendations and explanations on coverage. When we need certificates for additional insureds or to add dive masters or instructors to our policy your service has always been prompt and much appreciated. It has been our experience since being insured by you that not only have our expectations been met but exceeded and we look forward to many more years with you as not only our insurance provider but a trusted partner.

Insurance Management Services has helped us insure both our store and the instructional staff. Previously we had used an insurer that was much less responsive, and the IMS transition was simple! In addition, my instructors are getting insurance cards again, a practice that our old insurer had stopped. We will be renewing this year, and look forward to working with Carol Christini and her staff again this year!

We have been with Insurance Management Services Inc. since June of 2002. We have always had excellent service and competitive prices, which these days are very important. Any time I call for information or changes the response has been within 24 or less hours. I’m never treated like I’m bothering them or being a problem, and any request is answered with a smile or at least it feels like they are smiling. I’ve never needed to use my insurance, thank God, but I’m sure if I did it would be handled well. Thanks!

I have been diving for over 45 years and have held all of the positions of the dive professional, dive center owner and dive resort owner. I have always selected Insurance Management Services (IMS). I found that their staff is both knowledgeable with the various aspects of diving liability awareness and keenly concerned with my potential needs and covering any exposures I may have. With several choices of insurance for the dive professional, dive center, and dive resort; I am frequently asked which dive insurance company to select and why. Insurance is a service that I purchase and hope that I will never need, but should the need come IMS are by my side guiding and assisting me from start to finish of any incident or potential cause for action. I have worked with IMS since 1994 and they have become both friend and family. They provide me with insurance that is economical as well as comprehensive in scope. All of the IMS staff are reachable and supportive should the need arise 24/7. Over the years IMS has provide training at DEMA on a variety of ways a dive center can organize themselves to minimize risk and liability exposure. I hardily recommend the insurance services offered by IMS. I also recommend to anyone who has insurance needs in the dive industry to select IMS as their insurance partner. I have found that Carol and her staff always exceeds our expectation.